Customer relationships and customer-related business processes are the lifeblood between companies and their clients and customer relation management (CRM) is the heartbeat. That is why a CRM platform is of vital interest to every organization and company. Those who know their customers, interact with them optimally, and retain them through top service can take the lead even in the most competitive environment. The basic technical requirement: a powerful CRM and low-code BPM platform like Creatio.
From leads to sales, from new customers to existing customers, Creatio Sales supports sellers and their organizations with the necessary tools for success. Creatio takes the most demanding tasks into account with collaboration tools, automation of administrative processes, and analytics applications such as reports and forecasts to deliver a demonstrable acceleration in sales.
360 degree perspectives on your client base: with Creatio, this dream can become reality. Only those who know their clients from each and every angle can communicate relevantly on all channels by making the right offer at the right time on the right channel. Tools for lead and campaign management such as email marketing make Creatio Marketing a complete solution. How forward thinkers acquire (and retain) customers today.
Creating the best customer experience with service is the #1 way to create loyal customers. Because only clients who feel understood and well looked after become loyal clients. Improve your service by storing all customer data in a single place. Addressing your end customers personally at each service touchpoint garners further appreciation. Personalizing communication means: always offering the client's preferred channels, whether phone, email, messenger, or self-service. Creatio Service supports all processes with automation to ensure effective and efficient customer service.
With powerful and flexible low-code tools, users can intuitively create enterprise applications and apps themselves. Existing applications and business processes can also be changed quickly and easily. For example, the creation of user interfaces and business logic as well as defining data models and machine learning. Your organization will become more agile, more efficient, and be able to make more accurate decisions.
Creatio implementation involves configuring and customizing the platform to align with business processes. It includes data migration, user training, and continuous optimization to enhance workflow efficiency and productivity.
Creatio integration seamlessly connects the platform with other systems, fostering data exchange and automation. It ensures a cohesive ecosystem, streamlining processes and enhancing overall business functionality.
Creatio's Managed Services & Innovation entail ongoing support, updates, and strategic enhancements. It ensures sustained platform performance, compliance, and continuous improvement, aligning with evolving business needs for optimal efficiency.